How do I contact someone at Comcast?

Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.

Then, is Xfinity customer service 24 hours number?

We're always available 24/7

There are a number of ways we can help you with your service or account questions that are quick, digital, and contact-less. Click here to view your options, including chat with our award winning Xfinity Assistant.

Subsequently, question is, can you email Comcast? Available devices — iPad®, iPhone®, iPod touch® and Android™. Email and Voicemail — Get your email and XFINITY visual voicemail together in one unified inbox on your iPad®, iPhone®, iPod touch®, Android™ and BlackBerry™ devices. Must have XFINITY TV service.

One may also ask, what is the phone number for infinity?

Xfinity's customer service phone number is (800) 934-6489.

How do I schedule a call with Comcast?

1. Schedule a Call Back: xfinity.com/support/schedule-callback.
2. Chat: xfinity.com/chat.
3. Facebook:
4. Twitter: or by using @ComcastCares.
5. Chat: xfinity.com/mobile/support (click "Chat" at the bottom of the page)

Related Question Answers

How do I speak to someone at Comcast?

How to Get a Live Rep With Comcast Customer Service

1. Call Comcast at (800) 266-2278.
2. Push "#" when given the choice of automated menu options.
3. Choose the department in which you want to speak to a live representative.
4. Wait patiently on hold while the system connects you with a live rep.

What phone number is 800 266 2278?

800-266-2278: Comcast Customer Service

It made calls an estimated 14 million times.

Does Xfinity have live chat?

On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity. In the My Account app, click on the chat bubble icon on the upper right-hand corner. On your Xfinity X1 or streaming device, use your Xfinity Voice Remote to ask for help with select troubleshooting, account or billing issues.

What number do I call to cancel Comcast?

1 (800) 934-6489

How do I report a problem with Comcast?

How to Report an Issue Online

1. Visit xfinity.com/xfinityassistant. (You can also find Xfinity Assistant by clicking the Chat with Xfinity button in My Account.)
2. Type a message to let us know what your issue is.
3. Choose the option that best describes your situation.
4. Click Continue.

Is Comcast and Xfinity the same?

As you can see, Xfinity and Comcast are different brands of the same company. Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal).

How can I get Comcast to lower my bill?

Here are five easy ways to lower your Xfinity bill:

1. Choose a TV package with fewer channels.
2. Lower your internet speed.
3. Stop going over your data cap.
4. Get rid of rental equipment.
5. Negotiate your monthly cost.

How do you cancel your Comcast service?

The best way to get in touch is to call Comcast at 1-800-XFINITY (1-800-934-6489). Follow the prompts to cancel service.

What is the 1 800 number to Comcast?

You may obtain additional information about our current services, fees and prices online at www.xfinity.com or by calling us at 1-800-XFINITY.

How do I know if Comcast is down?

Sign in to My Account. Click the Services tab at the top of the page. Click the Status Center link. If you're experiencing an outage, a banner will be displayed on the top of the Status Center and Outage Map pages.

What company owns Xfinity?

Comcast

How do I pay my Comcast bill over the phone?

Other Ways to Pay

Call us at 1-800-xfinity and follow the automated prompts. Mail us a check using the insert included in your Xfinity bill.

What is the cheapest Xfinity package?

Xfinity's Performance Starter is clearly the cheapest option if you just want to pay the lowest price and don't care for that much internet speed. Here's a list of the promotional prices you can expect for Xfinity internet packages.

Cheapest Xfinity plan: Central US.

Plan	Price/Mbps
Performance Starter	$0.80/Mbps

Can I have more than one Comcast email address?

Create Up to Seven Email Accounts

Change your email address, or transfer your email and contacts from other accounts to Comcast.net, at https://comcast.transfermyemail.com. Note: If you are no longer an Xfinity Internet or Xfinity Voice customer, you will not be able to add any new email accounts.

Who is the head of Comcast customer service?

Tom Karinshak

How do you create a new email address on Comcast?

How to Add a Personal Email Address

1. Sign into My Account and make sure you're on the Users tab.
2. Select Edit next to the user you want to add an email address for.
3. In the Contact Information section, click Add a Personal Email Address.
4. Enter and re-enter your email address.

How much does it cost for a Comcast technician to come out?

Comcast found itself once again the target of a deeply suspicious tech press, with Ars Technica noting that the cable company charges customers as much as $90 to install unbundled services, even in locations already adequately wired for service.

Does Comcast charge to send technicians?

Comcast does not charge for service appointments to repair Comcast-owned facilities or equipment rented to you by Comcast. However, charges may apply for service appointments when the source of your service problem is not Comcast-owned facilities or equipment rented to you by Comcast.

Will Xfinity call before arriving?

Comcast also promises to call customers before they arrive at their home. "Customers with scheduled appointments will be alerted through our App when our technician is about 30 minutes away from arriving at their house, and will be able to track this technician's progress on a map.

How do I get a call back from Comcast?

When you request a call back from Comcast, you select a time window and provide the phone number where you can be reached and we'll call you. The agent that calls will have a record of your troubleshooting activities from the app and will walk you through some more steps to fix your service.

Why does Comcast need to send a technician?

If you think your existing cable line wasn't installed properly or is delivering a poor signal, our experienced technicians will test the line with special tools to optimize the performance of your Xfinity services.

How soon can Comcast install?

If you're installing equipment by yourself, your services can start as soon as you get to your new place, install your devices and activate them. If you schedule a professional installation, your services will be up and running based on your scheduled appointment. It might be as early as the next day!

Where can I pick up my Comcast equipment?

Find an Xfinity Store or Comcast Service Center location near you and then make an appointment by visiting xfinity.com/stores. Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account.

What does Comcast professional installation include?

Comcast Xfinity professional installation includes connecting a coaxial cable to your cable box or modem, but it may also include another step or two to prepare your home for Xfinity service. This could include installing a cable line to your house if you've never had Xfinity service there before.

Can you cancel Xfinity before installation?

Do you have an appointment scheduled for installation or to address an issue with your service? You can now cancel or reschedule that appointment directly from Comcast Business My Account.